Your privacy is very important to us. At Chaining we have a few fundamental principles that we follow:
We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
We don’t store unencrypted personal information on our servers unless required for the on-going operation of our site.
Chaining Pty Ltd (“Chaining”) operates several websites including Chaining.com.au. It is Chaining’s policy to respect your privacy regarding any information we may collect while operating our websites.
Website Visitors
Like most website operators, Chaining collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Chaining’s purpose in collecting non-personally identifying information is to better understand how Chaining’s visitors use its website. From time to time, Chaining may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Chaining also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs. Chaining only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to Chaining’s websites choose to interact with Chaining in ways that require Chaining to gather personally-identifying information. The amount and type of information that Chaining gathers depends on the nature of the interaction. For example, we ask visitors who comment on our blog to provide a username and email address. Those who wish to receive Chaining updates via email, we collect their emails. In each case, Chaining collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Chaining. Chaining does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Aggregated Statistics
Chaining may collect statistics about the behavior of visitors to its websites. For instance, Chaining may monitor the most popular pages on the Chaining.com site or use spam screened by the Akismet service to help identify spam. Chaining may display this information publicly or provide it to others. However, Chaining does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Chaining discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Chaining’s behalf or to provide services available at Chaining’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Chaining’s websites, you consent to the transfer of such information to them. Chaining will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Chaining discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Chaining believes in good faith that disclosure is reasonably necessary to protect the property or rights of Chaining, third parties or the public at large. If you are a registered user of an Chaining website and have supplied your email address, Chaining may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Chaining and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Chaining takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Chaining uses cookies to help Chaining identify and track visitors, their usage of Chaining website, and their website access preferences. Chaining visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Chaining’s websites, with the drawback that certain features of Chaining’s websites may not function properly without the aid of cookies.
Usage Tracking
Chaining collects certain information through usage tracking. The purpose of usage tracking helps Chaining to better understand our users and their website needs by looking at a range of variables in their Chaining plugin, WordPress, and web host. This information allows us to continuously improve our product as well as our Q&A / testing process. The information may include the license key (and type), plugin activation dates, form and entry statistics to help us make sure our features and updates get tested in situations that closely match our customers’ site environments and Chaining usage. In addition, Chaining may collect statistics for its Chaining Challenge that includes whether the challenge was started, whether it was completed, and how long it took in order to continue to improve the onboarding experience. We may also collect information of active integrations and plugin settings but sensitive settings such as API keys are automatically excluded from tracking.
Our usage tracking includes collecting information as to the WordPress active theme/plugins, locale, timezone, whether SSL enabled, or if a site is a multisite, and the site URL. In addition, the usage tracking includes determining the PHP and MySQL Versions in order to help us make sure our testing procedures have proper coverage to avoid compatibility issues, and determining the server software, which is used for testing purposes.
Opting Out of Usage Tracking
If you have a paid license with Chaining, then you will by default be opted into usage tracking. To disable this, please reach out to support and they will happily help out. If you’re using Chaining Lite and would like to enable usage tracking so that our team can keep making our product better, then please go to Chaining > Settings > Misc. On this screen, you’ll need to check the Allow Usage Tracking checkbox.
Your Data Protection Rights Under The General Data Protection Regulation (GDPR)
If you are a citizen of a European country, you may have specific data protection rights under the European Union’s General Data Protection Regulation (the “GDPR”) and the equivalent Swiss arrangements. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal information.
If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us at [email protected].
In certain circumstances, you have the following data protection rights:
- request a copy of your Personal Information;
- request that your inaccurate or incomplete Personal Information is corrected;
- request that your Personal Information that we are not legally required to keep be deleted and destroyed;
- object to processing or request that the processing of your Personal Information is restricted in certain circumstances or withdraw consent, including to opt out of receiving communications (including electronic) from us;
- not be subject to automated decision making; and
- request the transfer of your Personal Information.
If you wish to exercise any of these rights, please contact us at [email protected]. When making your request please provide:
- your full name and address; and
- details of your request and/or the information you want. Please be as specific as possible.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal information. A list of National Data Protection Authorities can be found at: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.
Business Transfers
If Chaining, or substantially all of its assets were acquired, or in the unlikely event that Chaining goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Chaining may continue to use your personal information as set forth in this policy.
Ads
Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Chaining and does not cover the use of cookies by any advertisers.
Comments
Comments and other content submitted to Akismet anti-spam service are saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.
Privacy Policy Changes
Although most changes are likely to be minor, Chaining may change its Privacy Policy from time to time, and in Chaining’s sole discretion. Chaining encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Last updated: 9 November 2023